Data Privacy Policy
Your privacy is important to us at BridgeParagonNode
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that aligns with your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients locate our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
BridgeParagonNode respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with seriousness and apply suitable technical and organizational safeguards to safeguard it. This includes safe data storage, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
Your personal data is kept in secure systems that include access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to shield information during communications between your browser and our infrastructure.
Limited Access
Access to customer data is granted only to authorized staff who require it to deliver services.
Although we deploy robust security measures, no online transmission method is entirely risk-free. We regularly update our security practices to defend against emerging threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, correct, delete, or limit how your information is used.
To exercise these rights, contact us via the information at the end of this policy. We will reply within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as necessary to provide our services and satisfy legal obligations. Retention durations differ by data type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: 3 years after the last service interaction
- Payment transaction records: seven years to meet tax and accounting requirements
- Website analytics data: 26 months for service enhancement analysis
- Marketing preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our website employs cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies assist us in retaining your preferences and evaluating site performance.
You can adjust cookie preferences via your browser settings. However, disabling certain cookies may impact site functionality. For detailed information about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our website might include links to external websites or services. This privacy policy covers only BridgeParagonNode and our site. We are not responsible for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party websites you visit through links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We suggest reviewing this policy periodically to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
BridgeParagonNode Privacy Team
34 Rosebank Lane, London
London, United Kingdom SW3 5EJ
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within 7 business days.